Last Updated: April 4, 2025

At HappyHome.au, we value your privacy and are committed to keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

1. Information We Collect

1.1. Information You Provide

We may collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter
• Comment on our articles
• Fill out contact forms
• Register for an account
• Participate in surveys or promotions
• Use our interactive tools and calculators (which may include financial or personal details you input)

This information may include your name, email address, and other contact details (e.g., phone number, if provided).

1.2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address (which may indicate approximate location)
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Links you click
• Referring website or source

1.3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies may include essential cookies for site functionality and analytics cookies to track usage; you can manage them via your browser settings until our Cookie Policy is available. For more information, please see our Cookie Policy, which will explain the types of cookies we use (e.g., essential, analytics), their purposes, and how you can manage your cookie preferences.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Send you newsletters, updates, and marketing communications (which you can opt out of at any time via unsubscribe links or by contacting us)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, investigate, and prevent security incidents and other malicious or fraudulent activities
• Comply with legal obligations and enforce our Terms of Service
• Personalize your experience, such as tailoring content or recommendations based on your usage

3. Sharing Your Information

We may share your personal information with:

• Service providers who perform services on our behalf, such as hosting providers, email delivery services, and analytics providers
• Professional advisors, such as lawyers, auditors, and insurers
• Regulatory authorities, law enforcement agencies, or other third parties when required by law or to protect our rights
• Third parties in the event of a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred subject to confidentiality obligations—we will endeavor to notify you of such transfers where feasible and required by law

We do not sell your personal information to third parties.

4. Data Security

We have implemented appropriate technical and organizational measures, such as encryption and access controls, to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will promptly notify you and relevant authorities as required by law (e.g., under the Notifiable Data Breaches scheme).

5. Your Rights and Choices

As an Australian user, you have rights to control your personal information under the Privacy Act 1988 (Cth), including:

• Accessing and receiving a copy of your personal information
• Correcting inaccurate or incomplete information
• Requesting the deletion of your personal information
• Objecting to or restricting the processing of your personal information
• Withdrawing your consent at any time

To exercise these rights, please contact us using the information in the "Contact Us" section. We will respond to your requests within a reasonable timeframe, typically 30 days, unless otherwise required by law or due to the complexity of your request.

6. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will promptly delete such information from our records.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside Australia, which may have different data protection laws. When we transfer your personal information to other countries, we will take appropriate measures, such as standard contractual clauses, to ensure compliance with APP 8 of the Privacy Act 1988 (Cth) and this Privacy Policy.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain newsletter subscription data until you unsubscribe, and legal records as required by Australian law (e.g., tax obligations). When your information is no longer needed, we will securely delete or anonymize it in accordance with APP 11.2 of the Privacy Act 1988 (Cth).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will notify you by updating the "Last Updated" date above and, for significant changes, via email or a prominent notice on our website, where feasible.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
We aim to respond to inquiries within 5 business days

11. Australian Privacy Principles

For Australian users, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about the APPs, please visit the website of the Office of the Australian Information Commissioner at www.oaic.gov.au. If you have an unresolved privacy concern, you may lodge a complaint with the OAIC at www.oaic.gov.au.